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If you want to lose customers and infuriate people, here are some ideas, based on my own, real-life, recent experiences. If you like your customers and want to keep their custom, please do the opposite of these ten steps.
Whakaanui kē. Think differently.
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Mahi māia. Act courageously.
• • • • • • • • • • • • • • • • •
Panoni mauroa. Create lasting change.
• • • • • • • • • • • • • • • • •
Whakaanui kē. Think differently.
• • • • • • • • • • • • • • • • •
Mahi māia. Act courageously.
• • • • • • • • • • • • • • • • •
Panoni mauroa. Create lasting change.
• • • • • • • • • • • • • • • • •
PHILIP'S BLOG: How to put the cuss in customer service
If you want to lose customers and infuriate people, here are some ideas, based on my own, real-life, recent experiences. If you like your customers and want to keep their custom, please do the opposite of these ten steps.